Heat Pump Repair in Kissimmee & Orlando, FL.
Cooling or heating · Found, explained, then fixed · 90-day warranty
Fast. Honest. Done right. In Central Florida a heat pump spends most of the year cooling, so it wears like an air conditioner and fails like one. We find the actual cause, explain it in plain language and give you the price before any work starts.

What a heat pump is, and why Florida ones wear out like ACs
A heat pump is one system that moves heat. In summer it pulls heat out of your home and sends it outside, exactly like a central air conditioner. On cooler mornings a reversing valve flips the flow and brings warmth inside.
Here that means it runs in cooling mode for most of the year, through long, humid summers. The parts that start, run and cool the system wear first, so most heat pump repairs look like AC repairs. A few parts are heat pump only, mainly the defrost control and the reversing valve.
- You tell us what you have noticed and book a visit.
- A technician tests the indoor and outdoor units and measures how the system runs.
- We show you what we found and what the repair costs, before any work starts.
- With your go-ahead we repair it and test the system again.
Every repair carries a 90-day warranty. Our AC repair page explains the visit and service-call fee in detail.
Heat pump problems we fix
- Warm air from the vents when it should be cooling
- Weak airflow, or rooms that never get comfortable
- Running nonstop, or turning on and off every few minutes
- Ice on the outdoor unit that does not clear on its own
- Water around the indoor unit or a tripped float switch
- Little or no warmth when you switch to heat
- Buzzing, humming or grinding from either unit
Water or a dead system after a clogged drain? See what to do if your AC is leaking water. Ice on the coil? See why an AC freezes up.
What our own records show
We checked our invoices from October 2024 to September 2026 for heat-pump-only repairs. They are rare: a defrost control board was reset 7 times (billed $120 each) and replaced 4 times ($325 to $385). That is a small sample, so read it as a rough guide, not a quote.
Everything else on a heat pump, the drain line, capacitor, refrigerant, blower and thermostat, fails the same way an AC does. In 1,817 AC repair invoices from the same two years, a clogged drain line was on 32% of repairs, a capacitor usually cost $200 and the median repair bill was $249. Full breakdown: what breaks ACs in Florida.
Repair or replace your heat pump
Most heat pump problems do not need a new system, and we will say so. Repair usually makes sense when the fault is limited and the rest of the unit is healthy. Replacement is worth talking about when breakdowns keep coming back or an old system cannot keep up.
Our guide on whether to repair or replace walks through the questions to ask. Already have a replacement quote from another company? We give a free second opinion. If replacement is the right call, see AC and heat pump installation and what replacements actually cost.
We repair heat pumps in Kissimmee, Orlando, Celebration, Windermere, Dr. Phillips, Hunters Creek, St. Cloud, Lake Nona, Clermont, Winter Garden, Davenport and Poinciana, for homes and businesses. Our hours are Monday to Saturday, 9 AM to 6 PM, and we are closed on Sunday.
Good questions. Straight answers.
Do you repair heat pumps in Kissimmee?+
Yes. Fast Service AC is based at 1140 Greenskeep Dr in Kissimmee and repairs heat pumps for homes and businesses across Central Florida. Licensed Florida contractor CAC1818913, in business since 2006. Call (407) 398-5929.
Is a heat pump the same as an air conditioner?+
In cooling mode it works the same way. The difference is a reversing valve that lets a heat pump also heat. In Florida it cools most of the year, so most faults overlap with AC faults.
How much does a heat pump defrost board cost to fix?+
In our records from October 2024 to September 2026, a defrost control board reset was billed at $120 and a replacement at $325 to $385. It was a small number of jobs, so your price depends on the system.
Is my heat pump repair covered by a warranty?+
Yes. Every repair we do carries a 90-day warranty. Your technician will explain what it covers.
Should I repair or replace my heat pump?+
It depends on the fault, the age of the system and how often it has failed. We will give you both options, and we offer a free second opinion if you already have a replacement quote.
Do you offer emergency heat pump repair?+
No. Our technicians work Monday to Saturday, 9 AM to 6 PM, and we are closed on Sunday. Same business day repair is often possible whenever the schedule allows.
Ready when you are.
Tell us what's going on and we'll get back to you fast — usually the same business day, Monday to Saturday.